Privacy Policy
Introduction
This Privacy Policy describes the practices of Cortiça Portuguesa with respect to information collected from customers who access our website at corticaportuguesa.com or who otherwise share personal information with us.
Fundamentals for data collection
The processing of your personal information (i.e. all information that could potentially allow you to be identified with reasonable means; hereinafter referred to as “Personal Information“) is necessary for the performance of our contractual obligations to the customer, as well as to provide our services, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject.
When you use our website, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We encourage our customers to read the Privacy Policy and use it to make informed decisions.
What information do we collect?
We collect two types of customer data and information.
The first type of information is Non-Personal Information, which is unidentified and non-identifiable information concerning a user that may be made available or collected through the use of the website. We are not aware of the identity of a User from whom non-personal information was collected. The Non-Personal Information collected may include information about your device usage and technical information, including certain software and hardware information (e.g. type of browser and operating system your device uses, language preference, access time, etc.) in order to improve the functionality of our website. We may also collect information about your on-site activity (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of information is Personal Information, which is individually identifiable information, that is, information that identifies an individual or can with reasonable effort identify an individual. Such information includes:
- Device Information: We collect personal information from your device. Such information includes geolocation data, IP address, unique identifiers (eg MAC address and UUID) and other information concerning your activity through the website;
- Registration Information: When you register on our website you will be asked to provide us certain data, such as: full name; email or physical address and other information.
How can we receive information about you?
We receive your Personal Information from various sources:
- When you voluntarily provide us with your personal data when registering on our website;
- When you use or access our website as part of using our services;
- From external providers, services and public records (eg traffic analysis providers).
What information do we collect?
We do not rent, sell or share customer information with third parties, except as described in this Privacy Policy.
We may use the information for the following:
- To communicate with you – sending notices regarding our services, providing technical information and responding to any issues you may experience;
- To communicate with you and keep you informed of our latest updates and services;
- To select personalized advertisements when using our website (see more in “Ads”);
- To promote our website and products (see more in “Marketing”);
- For statistical and analytical purposes in order to improve the website.
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliates and subcontractors.
In addition to the purposes mentioned in this Privacy Policy, we may share personal information with trusted third-party providers, which may be located in different jurisdictions around the world, for any of the following purposes:
- Hosting and operating our website;
- Providing our services, including providing a personalized display of our website;
- Storing and processing such information;
- Provide you with marketing offers and promotional materials relating to our website and services;
- Conducting research, technical or analytical diagnoses.
We may also disclose information if we have a good faith belief that the disclosure of such information would be useful or reasonably necessary to:
- comply with any applicable law, regulation, legal process or governmental request;
- enforce our policies (including our Agreement), including investigations of potential violations thereof;
- investigate, detect, prevent or take action with respect to illegal activities or other offences, suspected fraud or security concerns;
- establish or exercise our rights to defend against legal claims;
- prevent damage to our rights, property or safety, ours, our users, your own safety or that of third parties;
- or for the purpose of collaborating with the authorities and/or if we find it necessary to enforce intellectual property or other legal rights.
Customer rights
You can request:
- Receive confirmation that non-personal information about you is or is not being processed and access your stored personal information along with additional information.
- Receive a copy of the personal information that you voluntarily and directly provided to us.
- Request the rectification of your personal information.
- Request the deletion of your personal information.
- Deny the processing of your personal information by us.
- Request restriction of the processing of your personal information by us.
- Make a complaint with a supervisory authority.
However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the aforementioned rights or wish to receive more information, please contact us via our email; info.corticaportuguesa@gmail.com.
Retention
We will retain your Personal Information for as long as necessary to provide our services and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information collected and the purpose of such collection, taking into account the requirements applicable to the situation and the need to destroy outdated, unused information at the nearest reasonable time. Pursuant to applicable regulations, we will maintain records that contain customer personal data, account opening documents, communications and anything else in compliance with applicable laws and regulations.
We may rectify, replace or remove incomplete or incorrect information at any time and in our sole discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services.
A cookie is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very useful and can be used for different purposes. These include allowing you to navigate between pages efficiently, automatically activating certain features, remembering your preferences, and making it faster and easier for you to interact with our services. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and also to compile statistical data about your use of our services.
The site uses the following types of cookies:
a. “session cookies”, which are only stored temporarily during a browsing session to allow normal use of the system and are deleted from your device when your browser is closed;
b. “persistent cookies”, which are read only by the website, are saved on your computer for a fixed period and are not deleted when the browser is closed. These cookies are used when we need to know who you are for recurring visits, for example to allow us to store your preferences for future visits;
c. “third party cookies”, which are set by other online services that execute content on the page you are viewing, for example third party analytics companies that monitor and analyze our web access.
Cookies do not contain information that personally identifies you, but personal information that we store about you may be linked by us to information stored and obtained from cookies. You can remove cookies by following the instructions in your device preferences; however, if you choose to disable cookies, some features of our website may not function properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the website. Google Analytics collects information such as how often users access the website, which pages they visit when they visit, etc. We use the information we obtain from Google Analytics only to improve our website and services. Google Analytics collects the IP address assigned to you on the date you visit the website, rather than your name or other identifying information. We do not combine information collected using Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Collection of information from third parties
Our policy only addresses the use and disclosure of information we collect from you. As you disclose your information to other parties or sites across the Internet, different rules may apply to your use or disclosure of the information you disclose to them. In this regard, we encourage you to read the terms and conditions and privacy policy of each party to which you choose to disclose information.
This Privacy Policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage, including third parties to whom we may disclose information as set out below in this Privacy Policy.
Adverts
The website uses third-party advertising technology. Such technology uses your information regarding your use of the services to serve you with personalized advertisements.
You may unsubscribe from many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about this practice by NAI and DAA members, as well as your choices regarding having this information used by these companies, including how to opt out of third-party ad networks operated by NAI and DAA members, visit their respective websites: http://optout.networkadvertising.org/
Marketing
We may use your Personal Information such as your name, email address, telephone number, etc. ourselves or using our partners for the purpose of providing you with promotional content relating to our products and services, which we believe will be of interest to you.
Out of respect for your right to privacy, you may cancel the marketing offers provided by us at any time. If you wish to unsubscribe, we will remove your email address or phone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may issue other types of important email communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
Corporate transactions
We may share information in the event of a business transaction (eg the sale of a substantial part of our business, merger, consolidation or sale of assets). In the above case, the acquiring company will assume rights and obligations, as described in this Privacy Policy.
Minors
We understand the importance of protecting children’s privacy, especially in an online environment. The site is not designed for or directed at children. Under no circumstances must we allow minors to use our services without the prior consent or authorization of a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided us with Personal Information without their consent, he or she should contact us at: marketing.corticaportuguesa@gmail.com
Updates or changes to this privacy policy
We reserve the right to periodically modify or revise the Privacy Policy; changes will take effect immediately upon posting the revised Privacy Policy. The last revision will be displayed in the “Last Modified” section. Your continued use of the Platform, following notification of such changes to our website, constitutes your confirmation and consent to such changes to the Privacy Policy and your agreement to be bound by the terms of such changes.
How to talk to us
If you have general questions about the site or the information we collect or how we use it, please leave us a message with your question here.
Last modified 09/08/2023